One of the questions an agent is often asked is ‘How should I handle viewings?’

In most cases your agent will be happy to assist with this task as they are after all, the professionals who are trained  in this role to answer any awkward questions or indeed, to sell the good points of the property and the area. However, some homeowners understandably prefer to do this on their own.

Creating the right atmosphere is vital. It goes without saying that the house should always be spotlessly clean and tidy, fresh flowers or perfumed candles can add a pleasant light fragrance to the home, soft music in the background can create the right ambience.

If you have young children or pets it can be a good idea to ask a relative or friend to take them out for a period allowing you time to dedicate your full attention to the viewers without any distractions.

When your viewers arrive they should always be greeted with a smile, made to feel welcome and offered a copy of your schedule. Start by showing them the principle rooms in the house first, such as the main lounge, always allowing them to enter the room before you as this way the room seems less crowded.

Show the viewers around taking time to chat and make them feel relaxed. Be honest but do not point out any negatives such as “we don’t have much storage”. The viewers may think the storage is excellent, in fact, twice as much as they have at present!

After the viewers have seen around the house and surrounds allow them time to browse to take in the rooms and the atmosphere in the home, keeping a discreet distance but stay on hand should you need to answer any questions? It is a good idea to have copies of utility bills to show the viewers.

It is perfectly acceptable to offer a cup of tea or coffee if you feel the viewers are keen to stay and chat about the house.

One thing to be wary of is being put on the spot and discussing an offer with the viewers. This is best left to the agents;   refer viewers to them on this point as you may end up accepting an offer less than you should.

At the end of the viewing thank them for their interest and invite them to return for a second visit at a later stage.




Expert tips on selling

See Margaret’s monthly blog on selling tips.

Selling your property

Margaret Peebles is an experienced Property Manager from J & G Wilson Law & Property and offers easy-to-follow advice on how to boost your chances of a successful offer. Selling a property can be for some people, very stressful but it can be easier if you listen to the advice of an experienced agent and deal with what are usually minor points in preparing your house for the market.

Kerb appeal

It is crucial the outside of your property is in good order and presented to the market in it’s finest light as this is the first impression buyers will see and if the outdoor space looks neglected and unloved many buyers will drive on. Try looking at the outside as a buyer will view it and ask your self would I like this? Should I remove the dead flowers and pull up the weeds? Will the drive benefit from a power wash? If you are thinking this then so will buyers, therefore, you will see it is as essential to keep all outdoor areas pristine in order to encourage viewers to then come inside.

Keep tidy

Extend the same thought process to the inside as you have to the outside, it is said that many buyers make up their minds on the first 30 seconds when entering a house so, start from the hall and walk your way through into each room trying to look through the eyes of the buyers. No-one wants to view other people’s coats cluttering up the hall or undies draped around radiators airing off. Rooms need to be clutter free as they not only look more attractive but bigger and brighter too. The kitchen and bathrooms in particular are very important rooms be sure to have these areas spotless, no unwashed dishes stacked up in the sink and don’t forget to clean the oven as many buyers like to look in there to see how big the oven is. If you live in a flat, you have to consider the communal areas too these should be kept clean and tidy, too.

Get people through your door

It is essential for your property to be viewed before it can be sold, therefore, it is important to allow for sale boards to be erected in the most prominent place and to always try to accommodate viewers, no matter how inconvenient, if not, they may view one up the street and make an offer on that. If you are unavailable, your estate agent should be able to carry out the viewings for you.

 Experience counts

When selling your house it is important to use an experienced local agent who can offer advice on preparation for selling. Look out for Margaret’s expert advice blog next month on how to show viewers around my house. Margaret can be contacted for free valuations and property advice.

Call 01577 862302



There is some good news in the Finance Secretary’s draft budget for first time buyers in Scotland – Land and buildings transaction tax (formerly stamp duty) will not apply for first-time buyers for properties under £175,000.

Xmas Closure 2017

Our office will be closed for the festive period from Friday 12 noon on the 22nd reopening on the 3rd January 2018. We would like to wish all our clients a very Merry Xmas and a Happy New Year with thanks for their custom and support throughout.

As of the 1st of December 2017 any new leases will be replaced by the new Scottish Private Residential Tenancy, (SPRT). The changes are to deliver improved security of tenure for tenants, as well as streamlined procedures for rent rises and starting and ending a tenancy.

There is no need for landlords to do anything for ongoing leases, however, when the tenancy comes to an end and a new tenant is sought this will have to be a new private tenancy agreement.

J & G Wilson will no longer be dealing with leased properties going forward but will be concentrating our efforts in the residential sales market.